FAQs

Ordering and Pickup:

• Can I order online and pick up my plants in-store?

  • Yes, absolutely! You can conveniently place your order online and select the option for in-store pickup. Just make sure to schedule an appointment with us to let us know when you'll be dropping by our shop.

• Do you offer shipping for online orders?

  • Yes, we do! If you prefer to have your plants delivered to your doorstep, simply select the shipping option during checkout. Please note that at the moment, we are only shipping plants in 4" nursery pots for ease of handling and to ensure their safe transportation.

• How much does shipping cost?

  • Shipping costs are calculated based on the number of plants in your order. The first plant has a shipping fee of $12. Each additional plant in the same order incurs an additional $3 shipping fee.

Visiting the Shop:

• Why do I need to schedule an appointment to visit your shop?
  • To provide you with the best possible service and attention, we ask our customers to schedule appointments before visiting our shop. This helps us manage our time effectively and ensures that we can dedicate our full attention to assisting you.

Returns and Contact:

• What is your return policy?

  • All plant sales are considered final upon the shipping date. We strive to provide accurate descriptions and images of our plants to ensure your satisfaction. However, if you have any concerns about the condition of your plant upon arrival, please don't hesitate to contact us at plants@ajsgardenoasis.com. We're here to assist you.

• How can I reach out to you if I have any concerns or questions?

  • If you have any questions, concerns, or just want to say hello, feel free to reach out to us at plants@ajsgardenoasis.com. We value your feedback and are here to help in any way we can.

Laolu Collection:

• What is the Laolu Collection?

  • The Laolu Collection is an exclusive collection of plants curated in collaboration with a photography studio. These plants are specifically selected and placed within the photography studio located in Ft Worth, Texas.

• Can I purchase plants from the Laolu Collection for my own space?

  • The carefully curated selection of plants featured in the Laolu Studio is not only for display but also available for purchase, allowing you to bring a touch of greenery and natural beauty into your own space.

• Where can I find the photography studio associated with the Laolu Collection?

  • The photography studio featuring the Laolu Collection is located in Ft Worth, Texas. If you're interested in experiencing the ambiance of the studio or arranging a photoshoot, feel free to reach out to them directly for more information.

• Can I visit the photography studio to see the plants in person?

  • Absolutely! If you're in the Ft Worth area, you can schedule a visit to the photography studio to see the Laolu Collection plants in person. It's a great opportunity to appreciate their beauty and perhaps even get inspired for your own space.

• Are there any special events or promotions associated with the Laolu Collection?

  • While we don't have specific events or promotions tied to the Laolu Collection at the moment, we encourage you to follow both our plant shop and the photography studio on social media for any updates or announcements regarding special collaborations or offerings.